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Privacy Policy

Effective Date: 14 April 2025
Last Amended: 14 April 2025

At SmartMalta.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws in Malta.

1. Who We Are

SmartMalta.com is operated by 664.digital, based in Malta.
Contact Details:
📞 +356 9922 5561
📧 hello@smartmalta.com

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number.

  • Website Usage Data: IP address, browser type, pages visited, time spent.

  • Marketing Data: Interactions with our emails or website content.

  • Cookies and Tracking Data: See section 6 below.

We collect this data when you:

  • Fill out a contact form

  • Subscribe to our newsletter

  • Use our website or engage with our content

  • Interact with emails or campaigns

3. How We Use Your Data

We use your data to:

  • Respond to enquiries and provide services

  • Improve and personalize your user experience

  • Analyze website performance and usage trends

  • Deliver marketing communications, if you opt in

  • Monitor and improve our advertising campaigns

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: For sending marketing communications.

  • Contractual Necessity: When we provide you with services.

  • Legitimate Interests: To improve website performance, marketing, and user experience.

  • Legal Obligation: To comply with legal or regulatory requirements.

5. Sharing Your Data

We do not sell your data. However, we may share it with trusted third-party service providers including:

  • Google Analytics (for traffic and performance monitoring)

  • HubSpot (for CRM, forms, and email marketing)

  • Other software solutions used for analytics, marketing automation, and website functionality

All third parties are required to process your data in compliance with GDPR.

6. Cookies & Tracking

Our website uses cookies and similar tracking technologies to:

  • Enable core site functionality

  • Track user behavior and interactions

  • Provide personalized experiences

  • Measure marketing performance

You can manage or disable cookies through your browser settings. By continuing to use our site, you consent to our use of cookies unless you choose to disable them.

7. Data Storage and Security

We implement industry-standard measures to protect your personal data. All data is stored securely, and we regularly review our practices to ensure compliance and safety.

8. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict processing of your data

  • Withdraw consent at any time (for marketing)

  • Lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta

To exercise your rights, contact us at: hello@smartmalta.com

9. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy or as required by law.

10. Changes to This Policy

We may update this policy occasionally to reflect legal or operational changes. Any changes will be posted on this page with a new effective date.

If you have any questions about this Privacy Policy or your data, contact us at:
📧 hello@smartmalta.com
📞 +356 9922 5561